Delight guests with instant booking confirmations, itinerary updates and on-demand concierge over WhatsApp.
Trusted by growing businesses across India and beyond
With WhatsApp for travel & hospitality, delight guests through real-time booking confirmations, personalized itinerary updates, and on-demand concierge, all using WhatsApp. Automate travel notifications, streamline guest requests, and manage feedback instantly to create memorable experiences that keep travelers returning, empowered by WhatsApp for travel & hospitality solutions.
Enquiries from ads, listings and your site open a chat with an agent who can quote the same day.
Itineraries, quotes and the booking payment link move in one thread instead of a mail chain.
Booking confirmations, check in details, travel alerts and on trip support all live in the same place.
Trip anniversaries, seasonal packages and referral asks bring travellers back next year.
Travel is a long conversation with a hard deadline. Quotes, documents, changes and questions all have to reach someone who may be in another time zone with patchy data. WhatsApp is where they will see it.
Itineraries, packages and prices go out in the chat as soon as the enquiry lands, with the photos and the day by day plan attached.
Payment links, confirmations and vouchers all move in the same conversation the quote was sent in.
Directions, check in windows, room details and pickup arrangements go out before the traveller has to ask.
Delays, changes and questions happen mid trip. A thread they already have open beats a helpdesk number they have to find.
Past travellers are the cheapest bookings you will get. Seasonal packages and trip anniversaries reach them directly.
Every message below is a template you can adapt in Wbotz. Meta prices messages by category, so each example carries the category it is sent under.
Hi {{name}}, here is the {{nights}} night {{destination}} plan for {{party_size}} travelling {{dates}}: {{price}} including {{inclusions}}. Full itinerary attached.
Marketing ₹0.8631 per message, at Meta's rate
Booking {{booking_id}} is confirmed for {{destination}}, {{dates}}. Voucher attached. Balance of {{balance}} is due by {{balance_date}}.
Utility ₹0.1150 per message, at Meta's rate
Your stay at {{property}} starts tomorrow. Check in from {{checkin_time}}. Address: {{map_link}}. Airport pickup: {{pickup_details}}.
Utility ₹0.1150 per message, at Meta's rate
Update on {{booking_id}}: {{change_summary}}. Your revised {{affected_item}} is {{new_details}}. Reply here and we will sort out anything that no longer works.
Utility ₹0.1150 per message, at Meta's rate
Welcome home {{name}}. How was {{destination}}? A quick review helps other travellers: {{review_link}}. Anything that fell short, tell us here.
Utility ₹0.1150 per message, at Meta's rate
Hi {{name}}, {{season}} packages for {{destination}} open on {{date}}, from {{price}}. Past guests get first pick. Want me to hold dates?
Marketing ₹0.8631 per message, at Meta's rate
Rates shown are Meta's, passed through at cost. See the full rate table .
Connect all your essential business tools and platforms with a single unified dashboard. Manage WhatsApp alongside your CRM, e-commerce, marketing, and support systems to streamline workflows, synchronize customer data in real time, and empower your team to deliver faster, more personalized customer experiences, all from one place.
Put your campaigns, chatbot and team inbox on one official WhatsApp number, and pay Meta rates for the messages you send. Setup and green tick support are included.
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