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Introduction: The Difficulty of Reaching a Lot of Customers
Customers in today’s fast-paced digital environment want quick updates, personalized deals, and easy communication. But how can marketers be sure to reach their audience when inboxes are full and email open rates are going down? WhatsApp bulk broadcast is a great way to deliver messages to thousands of people at once while yet keeping the personal touch of one-on-one messaging. This post will show you the basics of how to send a lot of WhatsApp messages without spamming or losing engagement. By the conclusion, you’ll know how to develop, carry out, and improve broadcast campaigns that make customers happy and get genuine results.What is a WhatsApp bulk broadcast? (Definition for Beginners)
With a WhatsApp bulk broadcast, marketers may deliver one message to hundreds or thousands of people at once. You could call it a “group email” on WhatsApp, where more than 90% of people open the messages. Unlike regular group chats, each participant gets the message separately, which makes it feel personal and private. Important things to know:-
- One-to-many messaging means that your audience gets your message one at a time, not in a group conversation.
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- Needs to be opted in: Your clients must agree to get messages in order to follow WhatsApp’s rules.
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- Communication that can grow: great for updates, sales, reminders, and tailored campaigns.
Why WhatsApp Bulk Broadcast is Important for Brands
1. Very High Engagement Rates
WhatsApp already has billions of active users, therefore that’s where your customers are. Messages are much more likely to be opened and read than emails or text messages.2. Reach Right Away
Broadcast messages get to people right away, so time-sensitive information like flash sales or event reminders is sure to be noticed.3. Personalization on a Large Scale
Brands can make every broadcast feel like a personal message by adding dynamic elements, like customer names or order details, with the correct tools.4. Marketing that doesn’t cost a lot
Sending a lot of WhatsApp messages is usually cheaper and gets a better return on investment than sponsored ads or SMS marketing.How to Make a Successful WhatsApp Bulk Broadcast Plan
Step 1: Pick the Right Tool or Platform
WhatsApp Business App lets you send out broadcasts, but each list can only have 256 contacts. If you want to run bigger campaigns, you’ll need a WhatsApp Business API or services like WBotz, which let you send messages to thousands of people and run campaigns like a pro. Tip: To make your campaigns go more smoothly, look for tools like scheduling, statistics, a multi-agent inbox, and template management.Step 2: Divide Your Audience
Every customer is different. Group contacts by their hobbies, where they live, or how they act. Examples:-
- Customers that are loyal vs. fresh leads
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- People who buy a certain type of merchandise
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- People who went to the event vs. people who didn’t
Step 3: Make message templates that are interesting
A good broadcast message is short, easy to understand, and useful.-
- Start with something that grabs their attention, such “Hey [Name], this offer is only for you for 24 hours!”
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- Add a clear call to action, like “Shop now,” “Confirm attendance,” or “Reply YES to learn more.”
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- Use media: Pictures, videos, and PDFs make your messages more interesting.
Step 4: Follow the rules of WhatsApp
There are rigorous rules for sending promotional messages on WhatsApp. Always:-
- Ask your contacts to opt in.
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- Use templates that have already been authorized for outgoing messages.
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- Make it easy for people to opt out.
Step 5: Plan your broadcasts carefully
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- Sending a broadcast at the incorrect moment can make people less interested.
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- Try out different times to observe when your audience is most engaged.
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- Don’t send too many texts in a short amount of time to avoid getting tired.
Step 6: Measure, look at, and improve
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- Don’t only look at delivery rates. Track:
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- Rates of opening
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- Click-through rates (CTR)
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- Replies or conversions
Example from the real world
Think of a flash sale for an online clothes store. They conduct a WhatsApp bulk broadcast to 5,000 clients who have opted in instead of only using email: The message has a personalized greeting, a discount code, and a direct link to the sale. The campaign has a 30% greater click-through rate over their prior email blast in just a few hours. WhatsApp broadcasts are powerful because they are quick, personal, and effective.The Benefits of Learning How to Use WhatsApp Bulk Broadcast
Messages go straight to their favorite messaging app, which makes them more likely to engage with your business.-
- Higher retention rates: Customers come back because of regular updates.
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- Better service for customers: Use chatbots or live agents with broadcasts to answer questions right away.
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- Faster feedback loops: Polls, surveys, and quick replies provide you information right away.
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- Increased conversions: Messages sent around launches or offers encourage people to buy right away.
Things You Shouldn’t Do
Sending too many broadcasts that don’t add anything.-
- Using templates that are not specific to you.
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- Ignoring what customers say or don’t want.
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- Not keeping track of performance measures.