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The First Message That Decides Everything: An Introduction
Picture this: someone who might buy something from you clicks on your WhatsApp link after seeing your ad, website, or social media post. They want to know more, but they’re also impatient. Your intro message on WhatsApp is the first thing they see, and they decide whether to continue the conversation in just a few seconds.
Now think about this: Is that message making people trust you or driving them away?
WhatsApp is more than just a messaging software these days; it’s a great way for businesses to talk to each other. The first thing a potential customer sees when they open WhatsApp is generally the intro message from your brand. If done well, it may get people interested, increase sales, and set the stage for a long-term relationship with a consumer. If you don’t do it well, it can cause silence, blocks, or missed chances.
This blog will show you how to write the finest intro message for WhatsApp Business, explain why it’s important, provide you real-life examples, and show you how businesses are utilising it to get more customers and keep them engaged.
What Does an Intro Message on WhatsApp Mean?
When a customer starts a discussion with your business on WhatsApp, the first message they get is an automatic or manual one. It usually has:
- A hello
- The name or identification of your business
- A brief description of what you provide
- A prompt or next step
For businesses who use WhatsApp Business, this is how it is usually set up:
- A Message of Welcome
- A Welcome Message That Is Automated
- A reaction to a Click-to-WhatsApp ad
- A Manual first answer
For example:
“Hello! Welcome to ABC Fitness!” Thanks for getting in touch. What can we do for you today?”
This may seem easy, but when used wisely, it can be a very effective way to get people involved.
Why the WhatsApp Intro Message is Important for Business
1. WhatsApp lets you make first impressions right away
People want communication that is rapid, straightforward, and friendly. Your WhatsApp intro message tells people what to anticipate from you in terms of professionalism and how quickly you respond.
2. Makes people trust you and believe you
A good WhatsApp company intro message lets users know that they are talking to a legitimate, trustworthy brand.
3. Gets people to respond and engage
CTAs that are easy to understand, such as “Reply with 1 to know pricing” or “Tell us your requirement,” get more responses.
4. Automation saves time
A predetermined intro message takes care of first discussions quickly, so you don’t have to type the same answer again and over
5. Increases the number of conversions
Companies that use optimised intro messages often get more qualified leads and close deals faster.
Different Kinds of WhatsApp Intro Messages
You should know what kind of letter is suitable for your business before you write one.
1. Message of Welcome
Sent automatically when someone messages you for the first time or after a break.
Best for: organisations that provide services and customer support
2. Message to Get Leads
Made to acquire basic information like name, need, or budget.
Best for: Real estate, agencies, and B2B services
3. Message to Promote
Brings attention to a deal, offer, or campaign
Best for: D2C brands, e-commerce, and holiday promotions
4. Message of Support
Takes consumers to FAQs, menus, or help choices.
Best for: utilities, telecom, and SaaS
Step-by-step guide to writing the best WhatsApp Business intro message
Step 1: Say hello in a friendly way
Be nice and human. You can use emojis, but don’t go overboard.
For example:
- “Hello! Thanks for getting in touch with us!”“
- “Hi!” Hello and welcome to [Brand Name].
Step 2: Make a clear introduction to your business.
Don’t think that users know who you are.
For example:
“We’re XYZ Solutions, and we help businesses grow through digital marketing.”
Step 3: Make your expectations clear
Tell users what they can do next.
For example:
“Our team usually gets back to you in ten minutes.”
Step 4: Make a clear question or call to action
This makes people want to get involved.
For example:
- “How can we help you today?”“
- “Please tell us what you need to get started.”
Step 5: Make it short and easy to scan.
Don’t write extended paragraphs. WhatsApp is not an email service; it’s a conversation platform.
Examples of the Best WhatsApp Intro Message That You Can Use
A Message to Introduce Your Business
Hello and welcome to ABC Services.
Thank you for getting in touch!
Please let us know how we can help you now.
WhatsApp Intro Message That Focuses on Sales
Hey there! Thank you for being interested in XYZ Products.
Do you want to know the price, the features, or see a demo?
To continue, type 1, 2, or 3.
Message to Start E-Commerce
Hey there! Welcome to ShopEase!
We have the best prices on high-end fashion.
To shop, type ORDER. To get help, type SUPPORT.
Message for Service-Based Business
Hey! You got in touch with Bright Interiors.
Please tell us where you are and what kind of project you need a quick quote for.
WhatsApp Intro Message with an Automation Menu
Hey there! Welcome to TechCare Support.
Please pick one:
1. Information about the product
2. Prices
3. Get in touch with an expert
How an Intro Message Increased Engagement in the Real World
Example: A Coaching Institute in the Area
A coaching institute employed WhatsApp ads, but not many people responded to them.
Before:
“Hey”
After making it better:
Welcome to Elite Coaching Institute!
With the support of skilled mentors, we help students pass competitive exams.
Please let us know what test you are studying for.
Outcome:
- 40% more replies
- Better qualifying of leads
- Faster follow-ups
This shows how a simple, organised introduction message on WhatsApp may change how people interact.
Things You Shouldn’t Do in WhatsApp Intro Messages
- Too much advertising in the first message
- Writing long paragraphs
- No clear call to action
- Sounding like a robot or a general person
- Not paying attention to personalisation
SEO Tips for WhatsApp Intro Messages (Yes, It Does Matter!)
WhatsApp communications aren’t indexed, but the blogs, landing pages, and advertising you publish about them should be good for SEO.
Use different forms of keywords naturally:
- Message to start a conversation on WhatsApp
- WhatsApp business introduction message
- The best way to start a WhatsApp Business conversation
- Examples of WhatsApp greetings
This helps your content get higher in search results while also teaching consumers well.
Advantages of Sending a Well-Written Intro Message on WhatsApp
- More people are getting involved
- Quicker reaction time for leads
- Better experience for customers
- A professional look for your brand
- Better sales and support speed
WhatsApp Intro Message: Frequently Asked Questions
1. What is the greatest way to start a business conversation on WhatsApp?
A concise, polite introduction message that introduces your brand and gives a clear next step is the finest kind. It should sound like a discussion, not an ad.
2. Is it possible to set up an automatic WhatsApp intro message?
Yes. You can set up automatic greeting messages and initial answers with the WhatsApp Business App or WhatsApp Business API.
3. Should I put emojis in my WhatsApp intro messages?
Yes, but not very often. Emojis can make messages seem more human, but too many can make them look amateurish.
4. How long should a message on WhatsApp be?
Two to four short lines would be best. Make it easy to read on a phone.
5. Can a message on WhatsApp help you sell more?
Yes, for sure. A clear and interesting introduction message makes people more likely to respond and helps them convert.
Last Thoughts: A Small Message Can Have a Big Effect
Your WhatsApp intro message may seem simple, but it has a big effect. It’s your digital handshake, your initial impression, and the thing that makes someone reply or miss out.
Making the finest WhatsApp intro message for business may greatly boost engagement, trust, and growth, whether you’re a startup, a local business, a D2C brand, or an enterprise.
